Invited to contribute to the Kluwer Mediation blog and the Huffington Post, Mia writes on a variety of topics, including conflict resolution, difficult conversations, perfectionism and goal-setting. She provides insights on mediation and advice designed to help readers and organisations reach their potential.
No matter what point we are at in our careers, our own and others’ leadership skills affect us profoundly. There’s a big difference between leadership and authority; some have authority but are not great leaders, whilst others can be great leaders without being in a...read more
“When your values are clear to you, making decisions becomes easier.” Roy Edward Disney Last week I shared the first step in making new year’s resolutions that work. If you’re looking to make a change this year, there’s one very important thing to remember: Real...read more
How FBI empathy can revolutionise difficult conversations this Christmas. (My Christmas Gift to you)
“Your family made your buttons, so of course they know how to push them!” Myles Barrett Spending time with family brings different words to mind for different people: fun, love, joy excitement, sharing … sometimes. And at other times… different words… perhaps...read more
Anna Stobart and I were recently asked by a prominent Human Resources journal to provide an example of what a mediation around sexual harassment could look like and how it might work. The editors (respected HR professionals) came back to us and said that they all...read more